The iRemember custom locket is carefully crafted to reflect your most cherished memories, so that you can keep your loved ones close to your heart, wherever you go. Our custom made lockets are a profound testament to the beauty of the personal stories that mean the most to you.
The Custom heart-shaped Locket comes in .925 sterling silver with a high polish finish. The heart shaped puzzle represents our loved ones and the missing piece represents the person who is missing from your physical life. Inside the locket features a picture of a loved one who you would like to remember. Whether it is a special tribute to a loved one, or a keepsake for a cherished memory, this custom locket will serve as a tangible token of love and appreciation for the person who has touched your heart.
The iRemember custom locket could also be the perfect gift for someone else who is dealing with loss. Whether it is a family member or a dear friend, this gift can foster a peaceful transition from grieving loss to celebrating memories.
Let your memories shine forever. Pre-order your personal piece today and upload the picture of the person who you would like to remember then receive free shipping on all orders.
SIZE: 1” x 1”(locket) 18”(chain)
WEIGHT: 12.3 g(locket)
MATERIAL: .925 Sterling Silver
FINISH: High Polish
Simply upload your photo and order a personalized photo locket today
Sterling Silver Jewelry Care
Expert Care Instructions for Long-Lasting Shine
Sterling silver is a precious metal that naturally builds character over time—but with the right care, it stays bright, brilliant, and beautiful for years to come.
How to Care for Sterling Silver:
Store it safely: Keep each piece in an airtight pouch or jewelry box to protect it from air, moisture, and everyday dust.
Keep it dry: Remove jewelry before swimming, showering, or applying lotions, perfumes, or hair products. These can accelerate tarnish.
Polish regularly: Use a soft, non-abrasive silver polishing cloth to gently restore shine. Avoid harsh chemicals.
Wear it often: Sterling silver loves to be worn—the natural oils from your skin help slow tarnish and keep it glowing.
Deep clean when needed: Mix mild soap and warm water, gently clean with a soft cloth, rinse well, and dry completely.
Why It Matters:
Proper care keeps your sterling silver pieces—especially symbolic keepsakes like your heart-shaped puzzle pendants—looking radiant and meaningful for generations.
iRemember Refund & Cancellation Policies
Refund Policy
At iRemember, every keepsake is crafted with care to honor the memory of someone deeply loved. While many of our products are personalized and made specifically for each customer, we want your experience to be comforting, smooth, and worry-free.
Eligibility for Refunds
Because iRemember specializes in personalized and remembrance-based items, the following guidelines apply:
1. Personalized / Custom Items
(Examples: engraved pieces, and custom memorial keepsakes.)
-
These items are made uniquely for you and cannot be returned or refunded except in cases of:
-
Manufacturing defects
-
Printing/engraving errors
-
Damage during shipping
-
If any of the above occurs, please contact us within 7 days of delivery and include photos of the issue. We will gladly replace the item at no cost or provide an appropriate refund.
2. Non-Personalized Items
(Examples: non-custom accessories, general merchandise.)
-
May be returned for a refund within 14 days of delivery.
-
Item must be unused, in original packaging, and in resellable condition.
-
Return shipping is the customer’s responsibility unless the item was defective or shipped in error.
3. Refund Processing
-
Approved refunds are processed to the original payment method within 3–7 business days after the returned item is received or an issue is verified.
-
Shipping fees are non-refundable unless the error was on our part.
Order Cancellation Policy
We understand that life, especially during times of grief, can change quickly. If you need to make changes to your order, we’re here to help.
1. Cancellation Window
-
Non-personalized items:
Orders may be cancelled within 12 hours of purchase for a full refund. -
Personalized or Custom Items:
Once the design process begins (often within 1–3 hours), the order cannot be cancelled.
However, if you contact us immediately after placing the order, we will do our best—but cannot guarantee—stopping production.
2. Changes to Your Order
If you need to update:
-
a name
-
a date
-
a message
-
a photo
-
engraving details
Please email us as quickly as possible at info@iRememberYourLife.com. We will make changes if production has not yet begun.
3. Orders Marked as Shipped
Once an order has been shipped, it cannot be cancelled. Return eligibility will then depend on whether the product is personalized or non-personalized (see refund policy above).
Damaged, Incorrect, or Defective Items
We take great care in packaging items that hold such emotional importance. If your keepsake arrives:
-
damaged
-
incorrect
-
incomplete
-
flawed
Please notify us within 7 days, and we will make it right immediately with a replacement or refund.
How to Reach Us
For refunds, replacements, or cancellations, please contact:
info@iRememberYourLife.com
www.iRememberYourLife.com
Please include:
Your order number
Photos (if applicable)
A brief explanation
We’ll respond with warmth, understanding, and a solution as quickly as possible.