The MattieBell keepsake bear is carefully designed to hold on to your memories so that you always feel the joy, comfort, and affection from the ones you love.
This heartfelt keepsake bear is made with exceptional attention to detail. The soft Inner filling of MattieBell is made from purely PP cotton, for extra comfort. This cuddly keepsake bear is designed for warmth and comfort with a transparent PVC pocket in the center to clearly display your precious photos.The maximum photo size that can fit in the pocket is 3" X 4" You can place your beloved photo of family, friends or special memories in this pocket, making this keepsake bear a memory keeper in your life. Whether it's on your nightstand, desk or on the go, this unique design will always make you feel cozy and happy. The MattieBell bear is not only a cute gift, but also a precious sentiment for your beloved memories.
The MattieBell bear can fit perfectly on your nightstand, desk or bed to always make you feel warm, cozy and happy to be near the one you love. Whether chosen for yourself or as the perfect gift for someone else who is dealing with loss, the MattieBell bear lets the recipient know that loved ones are never forgotten.
SIZE: 16'' tall
WEIGHT: Approx. 800g ( 2.1 lbs)
Material: Faux fur
Made in the USA!
Cleaning: This cute and soft keepsake bear plush can be both hand and machine washed. Use a soft brush or vacuum cleaner to gently remove surface dust and debris.
But avoid the following:
AVOID STRONG LIGHT: Avoid exposing the plush doll to direct sunlight to prevent fading of colors or hardening of the material.
AVOID PULLING AND CRUSHING: Avoid excessive pulling, pinching or twisting of the plush doll to prevent damage to its structure and appearance.
AVOID WET AND DAMP ENVIRONMENTS: Keep the plush doll away from wet and damp environments to prevent mold growth and hardening of the material.
CAUTION FOR PETS AND CHILDREN: Avoid placing the plush doll in an area that is accessible to pets or children to prevent accidental damage or soiling.
WASHING INSTRUCTION: This cute and soft bear plush can be both hand and machine washed. If washed in machine, place bear inside of pillowcase.
REGULAR CLEANING: Use a soft brush or vacuum cleaner to gently remove surface dust and debris.
REGULAR INSPECTION: Regularly check the condition of your plush doll and repair or replace it if it is worn, unraveled or damaged.
REGULAR TOUCHING AND GROOMING: Gently touch your plush doll and groom it regularly to keep it looking neat and soft.
AVOID PULLING: Avoid pulling or pinching the plush doll's fur to avoid damaging the material or causing it to fall out.
KEEP AWAY FROM FIRE: Avoid placing your plush doll near a stove, torch or other open flame to prevent fire or material damage.
iRemember Refund & Cancellation Policies
Refund Policy
At iRemember, every keepsake is crafted with care to honor the memory of someone deeply loved. While many of our products are personalized and made specifically for each customer, we want your experience to be comforting, smooth, and worry-free.
Eligibility for Refunds
Because iRemember specializes in personalized and remembrance-based items, the following guidelines apply:
1. Personalized / Custom Items
(Examples: engraved pieces, and custom memorial keepsakes.)
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These items are made uniquely for you and cannot be returned or refunded except in cases of:
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Manufacturing defects
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Printing/engraving errors
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Damage during shipping
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If any of the above occurs, please contact us within 7 days of delivery and include photos of the issue. We will gladly replace the item at no cost or provide an appropriate refund.
2. Non-Personalized Items
(Examples: non-custom accessories, general merchandise.)
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May be returned for a refund within 14 days of delivery.
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Item must be unused, in original packaging, and in resellable condition.
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Return shipping is the customer’s responsibility unless the item was defective or shipped in error.
3. Refund Processing
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Approved refunds are processed to the original payment method within 3–7 business days after the returned item is received or an issue is verified.
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Shipping fees are non-refundable unless the error was on our part.
Order Cancellation Policy
We understand that life, especially during times of grief, can change quickly. If you need to make changes to your order, we’re here to help.
1. Cancellation Window
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Non-personalized items:
Orders may be cancelled within 12 hours of purchase for a full refund. -
Personalized or Custom Items:
Once the design process begins (often within 1–3 hours), the order cannot be cancelled.
However, if you contact us immediately after placing the order, we will do our best—but cannot guarantee—stopping production.
2. Changes to Your Order
If you need to update:
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a name
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a date
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a message
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a photo
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engraving details
Please email us as quickly as possible at info@iRememberYourLife.com. We will make changes if production has not yet begun.
3. Orders Marked as Shipped
Once an order has been shipped, it cannot be cancelled. Return eligibility will then depend on whether the product is personalized or non-personalized (see refund policy above).
Damaged, Incorrect, or Defective Items
We take great care in packaging items that hold such emotional importance. If your keepsake arrives:
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damaged
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incorrect
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incomplete
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flawed
Please notify us within 7 days, and we will make it right immediately with a replacement or refund.
How to Reach Us
For refunds, replacements, or cancellations, please contact:
info@iRememberYourLife.com
www.iRememberYourLife.com
Please include:
Your order number
Photos (if applicable)
A brief explanation
We’ll respond with warmth, understanding, and a solution as quickly as possible.